MAKING AN ORDER
Follow the onscreen instructions on the Webstore to make an order.
Items which you select for purchase will automatically be placed in your “shopping basket”. To remove an item from your shopping basket, simply click on the “remove” (or similar) button next to the item as it appears in your basket.
Once you have pressed the “checkout” or similar button you will be asked to provide certain information to allow us or a service provider engaged by us to process your order (including your selected payment method and card details).
You will receive an order summary confirmation on screen and/or by email (provided that you have provided us with a valid email address) acknowledging that we have received your order.
SHIPPING CHARGE (flat rate) from 14.04.2025
- to EU region € 15.00
maximum 5 kg per each order / shipment
WE SHIP PACKAGE ONLY TO EU COUNTRIES (INCL. UK, SWISS, NORWAY)
special offer: on orders €200,00 or more registered shipping to EU countries will be free of charge!
PAYMENT
We can accept only Visa, Mastercard and PayPal payments.
By paying using your credit or debit card you confirm that the card is yours and that there are sufficient funds or credit available to cover the charges.
PRE-ORDER, SHIPPING FEE
In our SHOP available pre-orders possibility for planned (in progress) releases.
If you order any PRE-ORDER article, you need to pay 100% advance of ordered title(s). When the product is ready, we will deliver it. When the PRE-ORDERED product does not appear (during any reasons), we will refund the full prepaid fee.
DELIVERY
Your order will be fulfilled within 7-9 days of the order confirmation.
We will not be liable to you for failures, defects or delays in delivery caused by:
your provision of incorrect information.
Delivery time: 5-20 days (depends on postal services)
Delivery partners: Austrian Post, Hungarian Post, GLS, UPC, TNT and national & international postmail services
ORDER CANCELLING
After placing your order (before processing and shipping), you have the right to cancel your purchase. You must inform us of this by email as soon as possible.
Cancellation of your order will incur a 5% processing fee of whole paid amount. After your request we start the refund progress.
